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Getting Started with Arc Server on Windows

Getting Started with Arc Server on Windows

Getting Started with Arc Server on Windows

This guide covers installing and running Arc Server on Windows. For the Arc Desktop application, see Getting Started with Arc Desktop for Windows.

Prerequisites

  • TM1 11+ (Planning Analytics 2+) is recommended. Some features work with TM1 10.2.2 but important APIs are only present in TM1 11+.

  • The TM1 REST API must be enabled: set HTTPPortNumber=8111 in tm1s.cfg.

  • Arc should be installed on the same server as TM1 for full functionality (ODBC, text file preview in TI processes).

Step 1: Download Arc for Windows

  1. Go to code.cubewise.com/arc-download

  2. Download the Windows 64-bit version.

Step 2: Start Arc

  1. Unzip the arc.x.x.x_win64.zip folder.

  2. Double-click arc.exe to run Arc.

  3. If you see Server running on port: 7070, Arc has started successfully.

Step 3: Access Arc

Open a web browser and go to:

  • https://localhost:7070/ — if on the same machine as Arc

  • http://ServerName:7070/ — if accessing from another machine

Step 4: Activate a Trial or License

On first run you will need to validate a license. See Trialling and Buying Arc.

Step 5: Connect to TM1

Arc uses the TM1 REST API to connect to instances. Configure the adminhost in settings.yml:

adminhosts: - https://localhost:5898

To connect to TM1 instances on the IBM Cloud, see Using Arc when TM1 is hosted on IBM Cloud SaaS.

If Arc cannot connect to your TM1 instances:

  • Verify the TM1 REST API is accessible in your browser.

  • Check credentials (CAM Namespace is case-sensitive).

  • Review Windows firewall settings to ensure port 7070 (Arc) and the TM1 REST API port are open.

Step 6 (Optional): Run Arc as a Windows Service

To keep Arc always running, install it as a Windows service. See Setting Up Arc as a Windows Service.